Thank you for choosing INFANCY PTE. LTD.! We are committed to providing you with fast and reliable shipping services. Below is our shipping policy and related information.

  1. Shipping Company
    We work with the following major shipping companies to ensure that your order is delivered as quickly as possible:

UPS: Provides fast and reliable domestic shipping services.

FedEx: Provides a variety of shipping options, including standard and expedited services, suitable for different needs.

USPS: Provides affordable mailing options, suitable for small packages.

  1. Shipping Area
    We currently only ship within the United States, and all orders are processed after payment is received.
  2. Processing Time
    All orders are usually processed and shipped within 1-3 business days.

During the holiday period, processing time may be slightly delayed.

  1. Shipping Time
    Shipping time starts from the time the package is shipped, and the specific time depends on the shipping method and destination:

Standard Shipping: About 5-7 business days.
Expedited Shipping: About 2-3 business days.
Please note that shipping time may be delayed due to weather, holidays or other unforeseen factors.

  1. Shipping costs
    Shipping costs will be calculated at checkout and are based on the following factors:

Total amount of the order.
Shipping method (standard or expedited).
The region of the delivery address.

  1. Order Tracking
    Once your order is shipped, we will provide you with a tracking number via email, which you can use to track your package in real time on the official website of the shipping company.
  2. Missing or Damaged Orders
    If you find that your package is missing or damaged when you receive it, please contact us in time. Please report the damaged or incorrect item to us within 48 hours of receiving the package so that we can deal with your problem in time.
  3. Customer Service
    If you have any questions about the shipping information or need further assistance, please feel free to contact our customer service team:

Email: [email protected]

Thank you for choosing INFANCY PTE. LTD., we look forward to serving you and ensuring that your shopping experience is pleasant and convenient!